Okay, this was something that was expected and awaited but long overdue. For those who have faced all kinds of unresolved issues with the Indian Embassy staff, there is a petition being filed in the website '
http://www.marunadanmalayalee.com/'. The peition 'Complaint against Indian Embassy, Dublin, Ireland' has been published in the website '
http://www.gopetition.com/' by '
http://www.marunadanmalayalee.com/' from 14 September 2010 and will be sent to the 'Minister of External Affairs' and 'Minister of NRI, India'. GoPetition International is an online global petition hosting service provider, receiving petitions from over 75 countries. This service is for those who have been mentally and physically harrased by the
Indian Embassy Staff in Dublin, Ireland.
GREAT INDIAN SERVANTS, HELPERS & AUTHORITIES- POLITE, PLEASING & PROFESSIONAL!!!
"Obviously the term 'Servants' doesnt mean that we see them either literally or practically as 'Servants', but instead, we see them as our 'Respected Authorities' sent by our great nation 'India' to 'HELP' us....And this 'HELP' is expected to be delivered in a polite, pleasing and professional manner..."
Now why would anyone complain against their own nation's representatives? It is understood that the Embassy staff are chosen as the 'Country's Public Servants' appointed to listen, serve and resolve all matters and issues involving not just the citizens, but also foreigners who directly or indirectly need to deal with India. Obviously the term 'Servants' doesnt mean that we see them either literally or practically as 'Servants', but instead, we see them as our 'Respected Authorities' sent by our great nation 'India' to 'HELP' us in getting our passport renewed, adding spouse name, changing old address to new address, applying for Indian Visa, and all other related services. And this 'HELP' is expected to be delivered in a polite, pleasing and professional manner, keeping the mind India's national integrity and well-being of it's citizens.
CRUEL, PATHETIC & UNBELIEVABLE ???
"...another had to resort to a 'Sit-down' (a person sitting down in protest and not leaving the place until he gets what he was entitled to..."
However, it is with great sorrow & regret that some of us Indians in Ireland, confess, that the situation India's Citizens face in the Indian Embassy in Dublin, Ireland is absolutely cruel, pathetic and unbelievable!!! Though applicants stoop to even their lowest back position in order to beg to get their query cleared or service delivered, the so called 'HELPERS' give more of the hardest time to everyone. Just imagine- while one person had to wait for almost 3 months to get this wife's name added in his passport, so he could complete further formalities and bring his wife to Ireland, another had to resort to a 'Sit-down' (a person protesting by not leaving the place until he gets what he was entitled to as per the rules but was denied thereof) so he could get his son's passport which was supposed to given to him within weeks. And this is just 2 examples out of thousands, where applicants are not even informed that their applications have been rejected for whatsoever reasons, and keep waiting in vain wondering what is happening with their requests.
"RESPECTED SIR, PLEASE PICK THE CALL ATLEAST ONCE!!!"
"...forget it dear Indians because you have just wasted precious money on stamps..."
In almost all cases, most of the undesired confrontations could have been avoided had the staff called back or sent an email or atleast an SMS. But this is the case study for everyone: You call up the Embassy- no one ever answers; You leave your message in their voicemail- you never get a call back; You send them a message in their website- you will feel you became insane and you are back in the Stone-age because your dream of receiveing an email from the Embassy in your Inbox or Spam never gets fulfilled; and You directly give them your Stamped Self-addressed Envelopes so they can deliver your documents as per the rules- forget it dear Indians because you have just wasted precious money on stamps!!!
INDIAN EMBASSY HOSPITALITY
"...This is also one reason why the Indian Embassy is being compared to the Irish Embassy. Almost everyone speaks proudly of the promptness, politeness and professionalism of the Irish!..."
Okay everyone can forgive all the delays and misinformations, but while they take us for a ride, it's the way they talk to everyone that irritates the most. "Rude, harsh & impolite- as though we are their enemies and they were waiting all this time to take revenge on us." Forget the impolite part, they dont even bother to look at your face when you approach them. And the moment they do see your face, they give you that frown- you know, the one that says "what the damn hell do you want coming here early morning and giving us trouble wasting our time...cant you just let us sit and enjoy our time here....Get away from our sight!!!". They dont even let you finish your entire question but ask you to leave even before the query is completed. Alright, no one is asking them to smile and greet the public, but atleast be polite. After all Indians our known for their 'Hospitality' isnt it? This is also one reason why the Indian Embassy is being compared to the Irish Embassy. Almost everyone speaks proudly of the promptness, politeness and professionalism of the Irish! Surely Indian Embassy can learn few important things from the Irish Embassy! There are some who still pray for an Irish to be appointed in the front office of Indian Embassy so that there will be atleast a little bit of relief. The reason is simple, this barbaric attitude has been running for a very long time and the ongoing damage is now way above the head to bear anymore.
MIRACLE- EXPECTING POSITIVE ACTION FROM MINISTERS
"...But that is only a statement and remains to be seen if there will be a solution or not..."
Now, having said this, there a few people who have not been treated in this rude manner and have experienced good service. But most are victims. It is for this majority that a petition is being filed to the Ministers hoping for a miracle. Of course there are those who say that 'there is no use because after all this is a complaint against Indian Government Officials being made to the INDIAN Government'. But that is only a statement and remains to be seen if there will be a solution or not. And there are still many more who are not willing to sign because they are worried of a backlash from the Indian Embassy. Some ask: "But do you really believe that just because one or two persons misuse their position the entire nation suffers from that shame?"
Anyway, here are few areas where I think Indian Government should intervene and 'HELP' the Indian Citizens. Readers can add more areas w
hereby Indian Embassy Dublin, Ireland can improve:
1. People travel for hours in order to reach the embassy, so please ask the staff to pick up the calls so doubts can cleared over the phone.
2. Staff may be busy which is why they dont pick up calls, which is fine, so then hear the messages recorded in Voicemail and call back later.
3. Or atleast SMS asking to call at a free time.
4. Please reply to messages sent to the Indian Embassy website.
5. Train staff on how to use Email so service delays can be avoided.
COMPLAINT VIDEO
My friend's Facebook update read "
